Terms of Service
Our Commitment To You
Last updated: October 2025
If you have any concerns or questions regarding these Terms of Service, please get in touch via the contact page on this website.
Definitions
Welcome to our Website. This Website with URL address: https://www.yolandadominiquefrench.com is owned and operated by Yolanda French Ltd (ABN 92627384507). Should you continue to use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Yolanda French’s relationship with you in connection with this website, and the services offered via this Website. Should you not agree with any of these terms and conditions, please do not use this Website
This Website
Means the Website https://www.yolandadominiquefrench.com
Products and Services
Products and Services offered on this Website, and information about these services includes unframed photographic prints, books and any other requested services provided by Yolanda French.
“We”, “Us”, “Our”
The term ‘Yolanda French’ or ‘us’ or ‘our’ or ‘we’ refers to Yolanda French, (ABN 92627384507), the owner of this website, whose registered office is in Castlemaine, Victoria.
The term ‘you’ or ‘your’ refers to the website user.
Accuracy of content
We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site. The information contained on this Website should not take the place of professional advice.
Your use of this website is subject to the following terms and conditions.
Availability and usage
This Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions. You agree that you will use this Website in accordance with all applicable local, state, national and international laws, rules and regulations. You agree that you will not use, nor will you allow or authorise any third party to use, this Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with this Website or the Services. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, this Website, or any Third-Party websites we use to provide our Services, being temporarily unavailable due to technical issues beyond our control.
Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
This Website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
You may only use this Website for lawful purposes and in a manner consistent with the nature and purpose of this Website.
These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
The content of this Website is for your general information and use only. It is subject to change without prior notice.
Orders and payments
All print and book sales are subject to availability. Prices are listed in AUD and may be subject to change without notice. All sales are final. For more information about returns, please read the Returns Policy page on this website.
Printing
All photographic prints are Giclée printed by the best photographic printers in Melbourne, Australia. Prints are made using a pure pigment inkjet print on Canson Platine Fibre Rag paper.
All prints purchased via this website are ‘printed on demand,’ and may take 7 to 10 business days to print and ship.
Please note that timeframes for printing are indicative only. Sometimes, there are delays at the printers that are beyond our control. You will be notified via if there’s going to be any delays to your printing.
Shipping
All orders are carefully packaged by export printers and shipped by Sendle within 7-10 days of receipt of your order. Tracking information will be sent to you when your order has been shipped / picked up by Sendle. Orders generally arrive within 7–10 business days from the date that they are picked up / sent via Sendle.
Please note that timeframes for shipping / deliver are indicative only. Sometimes, there are delays in shipping that are beyond our control (especially if you live outside a capital city / in a regional and / or remote location. You will be prvided with tracking information when your order has shipped and you can contact / liaise with Sendle directly regarding shipping times, deliveries et al.
Passwords and logins
You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your passwords and logins.
Indemnification for loss or damage
You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website.
You therefore indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website, or the Services offered on this Website.
In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
Intellectual property and copyrights
This Website contains material which is owned by Yolanda French. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics, all photographic images, all uploaded files, articles, essays, file content, news, tutorials, videos, reviews, journal posts and databases contained on this Website or in connection with the Products and Services offered. Any reproduction of this Website’s material is strictly prohibited other than in accordance with the copyright notice, which forms part of these Terms of Service.
You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us in writing, in which case we may require you to sign a Licence Agreement. If you wish to use content, images or other of our intellectual property, you should submit your request via the Contact page on this website.
All images and written work on this website are protected under copyright law. Reproduction without permission is strictly prohibited.
Trademarks
The trademarks and logos contained on this Website are trademarks of Yolanda French. Use of these trademarks is strictly prohibited except with Our express, written consent.
All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
Links to external websites
This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites. You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.
Limitation of liability
We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Products and Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website, Products or Services. Damage caused by printers or shipping carriers are the responsibility of those parties (and not Yolanda French).
Information collection
Use of information you have provided us with, or that we have collected and retained relating to your use of this Website and / or our Products and Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, go to our Privacy Policy.
This Website uses cookies to monitor your browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties:
Name.
Email address.
Phone number (if you complete a form that contains this information).
Any other information (if you complete a form that contains other information).
Confidentiality
All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.
These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual Services Contract relevant to any particular Product or Service.
Representations and warranties
Neither We nor any Third Parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
Governing law
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria. We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.